I am a fan of Eric Qualman and his work. I always use his resources because I find they are the best around. Here is the latest video to explain some of where the world stands with the use of Social Media.
[youtube=http://www.youtube.com/watch?v=QUCfFcchw1w&rel=0]
Here are Eric’s two books that are very good and beneficial reads.
Digital Leader made the top 3 list of books I read in 2012
